FAQ
Our fully custom uniforms offer you complete freedom to design every aspect, including colours, logos, and more. They are made using a process called sublimation, where the design is dyed directly into the fabric.
On the other hand, our elite uniforms have some limitations as they are made by cutting and stitching different materials onto the fabric, restricting the available colours and design options.
No! At Vortex we keep your uniform design on file so you have the freedom to add new uniforms as new team members join the team.
As sizing usually varies between manufacturers, please follow the explicit step by step directions on our sizing guide to calculate the sizes. We generally recommend that if in doubt go larger than smaller.
Let us know via email which uniforms you wish to order and we will get back to you with pricing details and an Order Form.
Goods are delivered directly to you by Post. Pick Up options are also available from our office. Office Pick Up hours are between 9am and 4:30pm Monday to Friday.
Lead time varies from 2-4 weeks with peak seasons (March-May & August-November) being the longest at around 4 weeks. Ordering out of these times gives the quickest turnaround times. Please ask us for the current delivery times.
You can have player numbers ranging from 00-99 at most stadiums. However, please check with your league as there are still some competitions that require the following traditional basketball numbers: 4 to 15, 20-25, 30-35, 40-45 & 50-55
We are in the office Monday to Friday 9am to 5pm. Office Pick Up times are between 9am and 4:30pm Monday to Friday.
Here at Vortex we accept credit card payments over the phone as well as in the office. We also accept cash payments in store, but please note we only carry limited amount of change so please bring in correct amounts when possible.
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